Terms and Conditions for E-Learning

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Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers/learners. We constantly review our systems and data to ensure the best possible service to our customers/learners.


The payment should be made in advance and is not refunable. The terms are::

- Telegraphic Transfer: please transfer the payment in full amount, in IRD, US$, Euro, Pounds, etc., to Wisma Bahasa bank account below and please send us a copy of the telegraphic transfer.

                       Gregorius Haryana / Wisma Bahasa
                       A/C. 003 – 043 – 4931
                       PT. Bank Negara Indonesia
                       Jl. Adisucipto 137, Yogyakarta, Indonesia
                       Swift Code: BNINIDJAYGY
                       Phone: +62 274 582815

   or via PayPal to Wisma Bahasa PayPal Account : paypal.me/wismabahasa


The package of learning is minimum 20 sessions (1 session = 1 hour 45 minutes) and should be finish in maximum 12 weeks. The session is not valid after the time specified.

Internet Connection Test

Internet connection test is required for approximately one (1) hour prior to the first class commencement.

In case some technical problem with the internet connection takes place, the incomplete time will be substituted at the end of the package or the next class or based on the appointment between teacher and learner.

Cancellation Policy

There is no refund for cancellation. Exception will be given to those who are engaged in emergency situation.
Both the learner and Wisma Bahasa have the right to terminate the Services Agreement for any reason whatsoever, including ceasing services that are already underway. If the Wisma Bahasa terminates the provision of its service it will make a 100% refund on the remaining sessions. No refunds shall be offered to the learner if the learner terminates the agreement, where a service is deemed to have already been provided and is, for all intents and purposes, already underway. If the agreement is terminated by the learners before the services are underway, there shall be a refund of 75% for the unused services.

In case some technical problem with the internet connection takes place, the incomplete time will be substituted at the end of the package or based on the agreement. And, in case the internet connection fails or the computer breaks down before class and so the class does not start on time or is cancel, the class will be held next time based on agreement.


The classes can be rescheduled. Any class rescheduling shall be notified to Wisma Bahasa no later than 24 hours prior to class commencement.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Wisma Bahasa's services and the full content of this website. This company is registered in Department of Education and Culture (25/02/88) S.K. Dirjen Diklusepora No. Kep. 23 / E / L / 1988 and epartment of Education and Culture (30/03/95) S.K. Kakanwil DIY, No. 0059/113/L/Kpts/1995


We have several different e-mail addresses. These, & other contact information, can be found on our Contact Us link on our website or via Wisma Bahasa literature or via the Wisma Bahasa's stated telephone, facsimile or mobile telephone numbers.

Notification of Changes

From time to time Wisma Bahasa reserves the right to change these conditions as it sees proper and your continued use of the site will signify your acceptance of any adjustment to these terms. Should there be any changes made to our privacy policy, we will announce such changes on our homepage as well as on other key pages on our site. However, in the event that there are any changes in how we use our site customers' Personally Identifiable Information, notification by e-mail or postal mail will be made to those who are affected. Any changes to our privacy policy will be posted on our website 5 days prior to the enactment of such changes. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the customers/learners and Wisma Bahasa. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the disclaimer notice and the full terms and conditions contained herein. Your statutory consumer rights are unaffected.

     © Wisma Bahasa 2018- All Rights Reserved

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